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Tux Rental Help & FAQ
Rental & Sizing
First, choose a look from our collection. All looks are pre-configured to look great as-is, but you can also customize your accessories and color options to match with a particular theme. Once you have what you want, add it to your cart. Browse our collection here.
Then, enter your sizes on the cart page. Our easy sizing form only requires you to enter your age, height, weight, and regular clothing sizes – our sizing experts will calculate astonishingly accurate suit sizes based on that info. If you do know your suit sizes: you can still enter them – it’s just not required.
Checkout & enjoy your rental. Your items will arrive about 14 days before your event date. Try the items on within 48 hours of delivery – if anything doesn’t fit, we will replace the items free without you having to send anything back.
Finally, return your rental for free. Use the included prepaid return postage label and affix it to the original box your items came in. You can schedule a free home pickup, or drop off at any FedEx dropoff location. You must have the items picked up or dropped off to FedEx within 3 days following your event.
If you need to keep your items longer than 3 days after your event date, contact us to purchase a rental extension.
It is recommended that you place your order as soon as possible once you have learned your event date, so that you can ensure your desired items are booked and available for your event.
That’s okay! You don’t need to know your suit sizes to rent from TuxKit! While we do accept suit sizes if you know them, we only require that you tell us your height, approximate weight, age, and your regular clothing sizes.
Our sizing experts will accurately calculate your sizes using the information collected in the size form, along with years of experience, to get you a perfect fitting tux or suit without the hassle of getting measured.
Try on all of your items immediately to ensure you are satisfied with your fit. If there are any sizing issues, please contact us within 48 hours of delivery to request free fitting replacements. You do not have to send anything back to get your sizing replacements – you can return everything after the event. See our Shipping & Exchanges section below for more details.
All of our tuxedos are available for rental in boy’s sizes, ranging from size 2 to size 20, and we carry a variety of options to ensure the perfect fit for any occasion. We do not carry any infant/toddler sizes.
We take pride in offering the best selection of formal wear for boys of all ages and sizes, and our rental process is designed to make the experience as seamless as possible. If you have any questions or concerns about sizing or availability, please do not hesitate to contact us.
Shipping & Exchanges
Your rental will arrive 2 weeks before your event date – unless you placed a rush order, in which case: your items will ship out 1-2 business days from the date your order is placed.
Shipping is always free for orders placed more than 2 weeks before your event date. Orders placed less than 2 weeks before your event date will incur a rush shipping fee, which is calculated at checkout.
Your rental has been booked and your items are waiting to ship so that they arrive 2 weeks before your event date (unless you placed a rush order, in which case your items will ship out in 2 business days. All orders receive a tracking number via email on the day the items ship.
It’s fast and easy to request an exchange, and best of all – you don’t have to send your original items back to get an exchange!
If something doesn’t fit, you can contact us to request a free exchange within 48 hours of your items being delivered.
If you’d like to request a different style/color: you may contact us to request a style exchange, please be aware that style exchanges are subject to a $15 flat-rate processing fee.
Renting a tuxedo and having it shipped to your hotel can be a great convenience for travelers. To take advantage of this service, simply provide us with the delivery date that works best for you. When you’re done, attach the provided return label to the package and leave it with the hotel staff if they have a regular FedEx pickup. Otherwise, drop it off at a nearby FedEx drop-off location.
We deliver to any location in the United States whether it’s a business or residence, and do it earlier than any other store in the country at no extra charge. You can have your tuxedo(s) delivered right to the door of your home, hotel, or business at anytime you request. However, we cannot ship to P.O. boxes.
No worries at all, we have you covered. You may contact us within 48 hours of delivery to request free fitting replacements. You don’t have to send anything back to get replacement items, instead you’ll return your original items and replacement items together after your event.
Returns & Cancellations
At TuxKit, we kindly ask that you initiate the return of your tuxedo(s) to our warehouse within 3 days of the conclusion of your event. This means that the items should be handed over to the shipping courier (FedEx) by that time, rather than physically received at our warehouse.
If the items are not returned within the specified timeframe, late fees may be applied. To avoid any such fees, you may consider purchasing a rental extension if you need to keep your items for a longer duration.
To purchase a rental extension or for any additional questions, please do not hesitate to contact us.
To return your rental, simply pack your items into the original box, and apply your included pre-paid return postage label, covering the original postage label. Once you have properly sealed the box, schedule a free home pickup or drop off at the nearest FedEx drop-off location.
Your items must be back into FedEx’s hands within 3 days following your event. If you do not return your items after 3 days following your event, you will incur late fees.
If for any reason you run into a problem with getting your tuxedo back to us, please just call and let us know when you will be able to. We want to make every part of your renting experience as pleasurable as possible, even the return. Thank You!
In the event that you misplace your return label and are unable to locate it, our policy states that you will be required to obtain a new one. The original label cannot be replaced as it has a monetary value that cannot be recovered. We offer replacement labels for a set fee of $15 and will also extend your rental period at no cost to you to waive any late fees that may have otherwise applied.
To obtain a replacement label, please follow the link provided below:
$15 Shipping Label Replacement: Contact Us
Alternatively, if you choose not to purchase a replacement label, you may still return your items at your own expense using any shipping method of your choosing.
Yes! We offer a full refund for rental orders cancelled before shipment, with a small cancellation fee of $35. To maintain our prices and service standards, we do not offer refunds or credits for shipped items, regardless of the reason. This policy helps prevent misuse of our system and ensures fairness for all customers. Thank you for your understanding and trust in our service!
